Gert P. Westert was born in Ommen in 1961. He completed his MSc in medical sociology and reserach methodology in 1978 and his PhD on ‘Variation in Use of Hospital Care’ in 1991. He is director of IQ healthcare and full professor Quality of Health Care and Health Services Research at Radboud University Medical Centre, Nijmegen, The Netherlands. IQ healthcare is a scientific centre for research, education and support of quality, safety and innovation in healthcare and one of the leading scientific institutes in this field in Europe. He has 25 years of experience as a health services researcher and published 250 papers in various journals.